OUR HAIRQUALITY
We hereby confirm that our real hair wigs meet the highest quality standards.
With proper care and handling, we guarantee that the hair will remain smooth and free from severe tangling, matting, and hair breakage for a period of 12 months.
Please follow our washing instructions and general care guidelines for your wig.
The warranty does not cover the loosening of knots on the crown and hairline, seam separation, fraying of the lace, or intensive exposure to chlorinated water or strong sunlight.
Please note that "normal" wear and tear occurs with frequent use.
For more information regarding wear and tear, please refer to our wear and tear document.
What
IS THE ORIGIN OF OUR HAIR ?
At NKAYE Hairsystem, we offer you two different donor hair regions.
Our Asian virgin cut hair is donated in darker shades. We ensure that the hair remains thick and healthy down to the lengths, with the cuticle layer intact and aligned in one direction. If you wish to order blonde hair, it is lightened in gentle steps.
We also offer the possibility of blonde raw cut virgin hair, but this must be requested individually and is not in stock.
The hair from our Jewish wigs comes from the eastern region of Russia (Europe). The hair is from Jewish women who shave and sell their hair after their wedding. Orthodox women do not show their hair in public after marriage.
By wearing a headscarf or a wig, they signal to their environment that they are married and adhere to traditional notions of modesty.
The hair must be kosher. To ensure this, hair factories are inspected and kosher certificates are issued after successful inspection (which we possess).
The hair can be gently lightened or ordered as cut raw hair, which must also be requested.
All wigs (from both origins) are covered by our one-year quality guarantee.
TEAR
Wear and
​A lace front model has a natural hairline with individually knotted hairs, making it the most natural form of wig wearing, but it is also very delicate.
To prevent the knots from loosening prematurely, apply your wig daily and avoid sleeping with it (though possible, it will wear out the wig faster).
Try to attach the hairline as little as possible with non-water-soluble adhesives. Use water-soluble gel instead.
Repeated application and cleaning can cause the knots to loosen faster and the lace to fray quicker.
If you still wish to wear your wig 24 hours a day and secure it for a longer period, you can do so and have your wig serviced with us (thickening and re-knotting the hairline). Depending on use, we recommend re-knotting the hairline every 4 months.
The goal is a lifespan of at least 12 months with proper care and maintenance. Nkaye Hairsystem offers a 12-month warranty for each newly purchased model for beautiful hair quality.
The warranty covers:
-Significant hair loss that makes the wig look thin
-Excessive hair breakage
-Severe drying out/felting of the hair
The warranty does not cover:
-Light hair loss
-Light hair breakage
-Loosening of knots in the lace
-Excessive UV exposure
-Excessive heat treatment
-Excessive contact with chlorine
-Constant rubbing on coarse fabrics (clothing)
-Use of unsuitable care products
In general, finer wigs are more delicate and require more maintenance, while coarser wigs are more durable but also less attractive.
The more often and longer a wig is worn, the more susceptible it is to wear and tear.
Daily dirt and environmental factors such as sweat, UV rays, dry air, sebum, steam, and dust significantly affect the durability of a wig.
It is therefore essential to regularly service and carefully maintain wigs, for example, with special care shampoos.
To significantly extend the lifespan of wigs, it is advisable to alternate between two or more wigs.
If you decide to wear your wig for an extended period, it may lead to a flaky scalp as it cannot be regularly maintained. However, this does not affect your natural hair growth.
You may lose your natural hair after removing the wig after 7-10 days because it has been collected under the cap for days and could not fall out naturally. This is no cause for panic, as it is normal for a person to lose 70-100 hairs daily.
Wearing the wig for several days can cause itching, bumps, and skin irritation.
When reapplying the wig, carefully remove the tapes and liquid adhesive from your scalp to avoid damaging your natural hair.
Once your natural hair grows back in good density, treat it first with an anti-dandruff shampoo to help it regenerate quickly.
Do not tape/glue at the same spots on your scalp during prolonged wear, as this can also lead to oxygen deprivation of the hair roots or skin irritation.