OUR HAIR QUALITY
We hereby confirm that our human hair wigs meet the highest quality standards.
With appropriate care and proper handling, we guarantee that the hair will remain supple and free from tangles, matting and breakage for a period of 12 months.
Please note our washing instructions and general information on caring for your wig.
The guarantee does not cover loosening of knots on the top of the head and at the hairline, seam removal, fraying of the lace, intensive exposure to chlorinated water or strong sunlight.
Please note that "normal" wear and tear occurs with frequent wear. For more information on wear and tear, see our wear and tear document.
Where does our hair come from?
At NKAYE Hairsystem we offer you two different donor hair regions.
Our Asian cut hair is donated in darker shades.
Careful attention is paid to ensuring that the hair is thick and healthy right down to the length and that the cuticle is intact and directional.
If you would like to order blonde hair, it will be lightened in gentle steps. We also offer the option of blonde cut hair, but this must be requested individually and is not in stock.
The hair from our Jewish wigs comes from the eastern region of Russia (Europe).
The hair comes from Jewish women who shave their hair after their wedding and sell it.
After marriage, Orthodox women no longer show their hair in public. By wearing a headscarf or a wig, they signal to those around them that they are married and that they conform to traditional ideas of propriety.
The hair must be kosher. To ensure this, hair factories are inspected and, after inspection, kosher certificates are issued
issued (we have it).
The hair can be gently lightened or ordered as cut hair, which must also be requested.
All wigs (of both origins) are subject to our one-year quality guarantee.
Raw hair
Wear and tear
A lace front model is naturally knotted with individual hairs at the roots. This is the most natural way of wearing a wig, but it is also very delicate.
To prevent the knots from coming undone prematurely, use a daily attachment and do not sleep with your wig on (it is doable, but it will cause the wig to wear out faster).
Try to use as little non-water-soluble adhesives as possible to secure the hairline.
Use water-soluble gel.
Repeated attachment and cleaning causes the knots to loosen more quickly and the tip to fray more quickly.
If you still want to wear your wig 24 hours a day and keep it in place for a longer period of time, you can of course do that and have us prepare your wig (thicken it and retie the hairline). Depending on use, we recommend retying the hairline every 4 months.
The aim is a durability of at least 12 months, including correct care and preparation. Nkaye Hairsystem provides a 12-month guarantee for beautiful hair quality for every newly purchased model.
The guarantee applies to:
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Coarse hair loss that makes the wig appear light
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Excessive hair breakage
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Severe drying out / felting of the hair
Excluded from the guarantee are:
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Mild hair loss
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Mild hair breakage
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Untying knots in the tip
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Excessive UV radiation
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Excessive heat treatment
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Excessive contact with chlorine
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Constant rubbing on coarse fabrics (clothing)
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use of unsuitable care products
In general, it can be said that finer wigs are more delicate and require more care, while coarser wigs are more durable but also less attractive.
The more often and longer a wig is worn, the more susceptible it is to wear and tear.
Everyday dirt and environmental influences such as sweat, UV rays, dry air, sebum, steam and dust significantly affect the durability of a wig.
It is therefore essential to regularly prepare wigs and to care for them carefully, e.g. with special care shampoos.
To significantly increase the lifespan of wigs, it is recommended to use two or more wigs alternately.
If you decide to wear your wig for a longer period of time, you may experience flaky scalp because it cannot be cared for regularly.
However, this does not affect your own hair growth.
You will lose your own hair after 7-10 days of removing the wig, as your own hair has been collecting under your cap for days and has not been able to fall out naturally. This is no reason to panic, as it is normal for people to lose 70-100 hairs a day.
Itching/pox and skin irritation may occur if the wig is worn for several days.
When reapplying the tapes and liquid adhesive, carefully remove them from your scalp so that you do not damage your own hair.
After your own hair has grown back in good density, you should first treat it with an anti-dandruff shampoo so that it can regenerate as quickly as possible.
If you wear your hair for a long time, do not always tape/stick it to the same areas of your scalp, as this can also lead to a lack of oxygen in the hair roots or skin irritation.